Privacy policy overview
Your privacy matters to us at Teen Patti Stars. This policy covers the data we handle when you create an account, play our games, make deposits or withdrawals, contact support, or simply browse the site. By using the platform you agree to the practices described here.
We aim to collect only what we need, keep it secure, and be honest about how it is used. This policy works alongside our terms of service, so it helps to read both. If anything here is unclear, our support team is happy to explain it.
What data we collect
We collect different types of information for different reasons. The table below sets out the main categories and what each is for:
| Type of data | Examples and purpose |
|---|---|
| Account data | Mobile number, username and profile details used to create and secure your account. |
| Identity and age | Age and identity checks to confirm you are 18 or over and to prevent fraud. |
| Payment data | Deposit and withdrawal details handled through regulated payment partners. |
| Gameplay data | Tables joined, hands played, rewards and balance history to run the games and rewards. |
| Device and technical | Device type, app version, IP address and crash logs to keep the app stable and secure. |
| Support data | Messages you send us so we can answer your questions and resolve issues. |
Why we use your data
We only use your information for clear, limited purposes connected to running the platform safely and fairly:
- To run your account — create your profile, log you in and keep your wallet secure.
- To process payments — handle deposits, withdrawals and reward credits.
- To confirm eligibility — verify you are 18 or over and allowed to play in your region.
- To keep play fair — detect cheating, fraud, collusion and bot activity.
- To improve the service — fix bugs, improve performance and design better features.
- To support you — answer questions and send important account or service notices.
Cookies and tracking
Like most online services, we use cookies and similar technologies. These small files help the platform work and help us understand how it is used:
- Strictly necessary — keep you logged in and protect your wallet; these cannot be switched off.
- Performance — show us which features are used so we can improve them.
- Preference — remember settings such as your language choice.
You can manage or block cookies in your browser settings and adjust optional tracking where it is offered. Turning off some cookies may affect how parts of the service work.
Third parties we share with
We do not sell your personal data. We share it only with trusted partners who help us run the service, and only as far as they need it to do their job:
- Payment processors — to handle deposits and withdrawals securely.
- Identity and fraud-check providers — to confirm age and protect against fraud.
- Cloud and hosting providers — to store data and keep the app running.
- Support and analytics tools — to answer your queries and improve the service.
- Authorities — when we are legally required to share information.
These partners are bound to protect your data and use it only for the agreed purpose. We never hand your details to advertisers to sell on.
How we protect your data
We use a layered approach to keep your information safe. While no system can promise perfect security, we take strong, practical steps:
- Encrypted connections protect data as it travels between your device and our systems.
- Access to personal data is limited to staff who need it, and is logged.
- Payments run through regulated partners; we do not store full card numbers.
- OTP login and security checks help stop unauthorised access to your account.
You play a part too: keep your password and OTP private, and remember our team will never ask for them. If you spot anything suspicious, tell our support team right away.
Data retention
We keep your data only for as long as we need it. Active account data is kept while your account is open. After you close an account, we delete or anonymise most data, but we may keep certain records — such as payment and verification history — for longer where the law, anti-fraud rules or dispute resolution require it. Once a record is no longer needed for any of these reasons, it is securely removed.
Your rights and contact
Subject to local law, you have rights over your personal data, including the ability to:
- Access — ask for a copy of the data we hold about you.
- Correct — fix details that are wrong or out of date.
- Delete — ask us to remove data we no longer need to keep.
- Object or restrict — limit certain uses of your data.
- Withdraw consent — change optional choices such as marketing or tracking.
To make a request, email support@teenpattistars.uk or use the contact and support page. We will verify your identity before acting. For the wider rules that govern your account, see our terms of service. We may update this policy from time to time, and the latest version will always be here on Teen Patti Stars.
Frequently Asked Questions
What personal data does Teen Patti Stars collect?+
We collect what we need to run your account and process play: your mobile number, basic profile details, device and usage information, and payment details for deposits and withdrawals. We collect age and identity details to confirm you are 18 or over.
Do you sell my personal data?+
No. We do not sell your personal data to anyone. We only share it with the trusted partners that help us run the service — such as payment processors and security providers — and only as far as needed.
How do I request a copy of my data or ask you to delete it?+
Email support@teenpattistars.uk from the address or number linked to your account. We will verify your identity and respond within a reasonable time. Some data must be kept for legal and anti-fraud reasons even after an account closes.
Can I turn off cookies?+
You can manage or block cookies in your browser settings, and adjust optional tracking in the app where offered. Strictly necessary cookies that keep you logged in and your wallet secure cannot be switched off, as the service needs them to work.
Is my payment information safe?+
Yes. Payments are handled by regulated payment partners over encrypted connections. We do not store full card numbers on our own systems, and we never ask for your OTP, password or wallet PIN over chat, email or phone.
Who can I contact about a privacy concern?+
Reach our team through the contact page or email support@teenpattistars.uk. If you believe your data has been mishandled, tell us and we will investigate promptly.